Discount Catholic Store, Inc.
3223 Biggers Road
Concord, NC 28025
United States of America
Frequently Asked Questions
Please take a look at our most frequently asked questions
below.
If your question is not listed here, please email
us.
What is the status of my
order?
How long does it take to receive an order once I place it?
Would you send me a catalog?
Can
I shop at your store? Where are you located and what are your hours?
Can
I pay by check or money order?
Which credit cards do you accept?
Do you accept
PayPal?
Can
you ship my order Overnight or 2nd Day?
Is your site secure?
What are your policies on returns and cancellations?
Do
you accept international orders?
Do
you ship via the United States Post Office or UPS/Fed Ex?
Do
you offer discounts to tax exempt Churches, Schools & Religious
Organizations?
What
is the correct way to fill out the check out form for a military address?
How
much is shipping?
Do
you sell wholesale?
To read our Terms & Conditions, click here
How long does it take for me to receive my order?
Most items are shipped within 1 -2 business
days, however, certain specific items are special ordered and may take longer to arrive. You can email us
to find out the time frame for the item(s) you are interested in.
What
is the status of my order?
Please see our Order Inquiry Page: Click
Here.
Can
I shop at your store? Where are you located and what are your hours?
We are not a "brick and mortar" storefront that is open to the
public. We are strictly an internet business. By keeping our
operating expenses down we can offer competitive prices for Catholic
merchandise. If you live in or near Concord, NC and would like to pick up
your order to avoid shipping costs, please email
us and we will make arrangements to accommodate your request.
Can
I pay with a check or money order?
Yes, on the check out page, you will be given different payment
options,
simply choose the "Mail In Check or Money Order" option.
More info on Payment Options can be found here.
Which credit cards do you accept?
We accept MasterCard, Visa, American Express & Discover.
More info on Payment Options can be found here.
Do
you accept PayPal?
Yes, on the check out page, you will be given different payment
options,
simply choose the "Pay by PayPal" option.
More info on Payment Options can be found here.
Would you send me a catalog?
Sorry, we do not have a mail order catalog at this time. If there is a
particular item you are looking for, please email us at Info@DiscountCatholicStore.com.
Can
you ship my order Overnight or 2nd Day?
Yes, on the check out form there are various Rush Order options to choose
from. Rush Orders placed before 12:00 noon Eastern Standard Time will be
shipped out the same day while Rush Orders placed after noon will be shipped the
following business day. Some 14Kt. gold items can be manufactured within 24
hours, others take up to 10 days. Rush Order service is only available to
continental US destinations.
Is your site secure?
Discount Catholic Store, Inc. goes to great lengths to provide our
shoppers with maximum internet security. Our
web site is secured with SSL ("Secure Socket Layer") which means any
information you type in to our web site is encrypted so no one else can see it.
Additionally,
no credit card information is recorded on our web server or transmitted to us
via email. Therefore, we have no credit card information stored in
our office computers.
What are your policies on returns and cancellations?
For an explanation of our policies on returns and cancellations, please
click here.
Do
you accept international orders?
Yes, for details please see our page on international
orders.
Do
you ship via the United States Post Office or UPS/Fed Ex? I need to know because I don't have a
mail receptacle at my street address and UPS/Fed Ex won't deliver to my PO
Box.
It depends upon the item. All RUSH ORDERS are shipped via Fed Ex or UPS so a street address is necessary for an Overnight or 2nd Day order.
For non-rush orders, it depends upon the particular item. The BEST thing to do is to put
BOTH your street address AND your PO Box address in the shipping address section
on the check out form. There are 2 lines for "street address" -
put your street address in one of those boxes and then put your PO Box address
in the other box. See example below.
How much is
shipping?
Please see our Shipping
Chart.
Do you sell
wholesale?
We are a retail corporation so we do not sell wholesale, however, if you want to
order in large quantities, please email
us. (Note: Oxidized Medals are only discounted for quantities over 1,000.)
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